I've downloaded player photos from some of the friends of Koch sites and they work find except for the 2013-14 season I recently purchased. It is the only season that I have a problem with. It seems that the photos are there but that the game wont recognize or use them. Am I missing something? Some trick? Any advice? Or is this one of those bugs that we will never truly understand? I have tried all the usual steps, reloading, rebooting, etc and did not see a thread with the answer. Thanks.